Privacy Policy

 

At R Active, we respect your privacy and are committed to protecting your personal data. This Privacy Policy outlines how we collect, use, and protect your information when you visit or make a purchase from our website.

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1. Information We Collect

When you visit our website or make a purchase, we may collect the following information:

• Your name, email address, and contact details
• Shipping and billing addresses
• Payment information (processed securely via third-party gateways)
• Order history and preferences
• Device and browser data (IP address, cookies, location, etc.)

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2. How We Use Your Information

We use your personal information to:

• Process and fulfill your orders
• Provide customer support
• Improve your shopping experience
• Send updates, promotions, and newsletters (only with your consent)
• Maintain website security and prevent fraud

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3. How We Share Your Information

We do not sell or rent your personal data. However, we may share your information with:

• Trusted third-party service providers (e.g., payment gateways, shipping companies)
• Legal authorities when required by law
• Marketing or analytics platforms (strictly for improving your experience)

All third parties are obligated to keep your information secure and confidential.

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4. Your Rights

You have the right to:

• Access the personal data we hold about you
• Request corrections or updates to your information
• Request deletion of your data (where legally permitted)
• Opt out of marketing communications at any time

To exercise these rights, please contact us at: Info@ractiveequestrian.com

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5. Cookies

We use cookies to improve your browsing experience, track analytics, and personalize content. You can control or disable cookies through your browser settings at any time.

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6. Data Security

We take data protection seriously. All sensitive information is encrypted and securely stored. We implement best practices to safeguard your personal data against unauthorized access or misuse.

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7. Changes to This Policy

We may update this Privacy Policy periodically. Any changes will be posted on this page with an updated “Last Updated” date.

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8. Contact Us

If you have any questions or concerns about our Privacy Policy or how your data is handled, feel free to reach out:

📧 Email: Info@ractiveequestrian.com
📞 Phone: +971 52 600 4181